Shipping & Returns
Information about our shipping policies, delivery timelines, and return procedures.
Shipping Policy
Processing Time
Orders are typically processed within 24-48 hours (Monday to Friday). Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery
- Standard Shipping: 3-5 business days. Free on orders above ₹999.
- Express Shipping: 1-2 business days. Calculated at checkout.
- International Shipping: 7-14 business days. Rates vary by destination.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package directly through the carrier's website or through your account dashboard.
International Shipping
We currently ship to over 25 countries worldwide. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
Returns Policy
30-Day Return Policy
We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Products must be unused, unopened, and in their original packaging.
How to Initiate a Return
- Contact our support team at hello@swadharaa.com with your order number and reason for return.
- Pack the item securely in its original packaging.
- Ship the item to the address provided by our support team.
- Once we receive and inspect the return, we will process your refund within 5-7 business days.
Non-Returnable Items
- Products that have been opened or used
- Custom or personalized orders
- Sale items or gift cards
Refund Processing
Refunds will be processed to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account after we have processed your return.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at hello@swadharaa.com with photos of the product and packaging. We will arrange for a replacement or refund at no additional cost to you.